add777 Privacy Policy — How We Handle Your Data

1 Who We Are

add777 is an online betting and casino platform operating at add777.win and serving players in Pakistan. References to "add777", "we", "us", or "our" throughout this Privacy Policy refer to the add777 platform and its operating team. This Privacy Policy describes how add777 acts as the data controller in respect of the personal information collected from players and users of the platform.

For any privacy-related matters, including the exercise of your data rights, you can contact the add777 team at [email protected].

2 Data We Collect

add777 collects only the personal data that is necessary to provide platform services, verify player identity and age, process PKR transactions, meet legal obligations, and operate responsible gaming tools. The categories of personal data we may collect are set out below.

Category	Examples	Purpose
Identity Data	Full name, date of birth, CNIC number, gender	Account registration, age verification, KYC compliance
Contact Data	Email address, mobile number, city of residence in Pakistan	Account communication, support, verification
Financial Data	Easypaisa / JazzCash account number, bank account details, PKR transaction history	Deposit and withdrawal processing, fraud prevention
Verification Documents	CNIC scan or photograph, proof of address document	KYC identity and age verification
Account Activity Data	Login timestamps, bets placed, games played, session durations, responsible gaming settings	Platform operation, responsible gaming monitoring, dispute resolution
Technical Data	IP address, device type, browser type and version, operating system	Security monitoring, fraud detection, platform optimisation
Communications Data	Support chat transcripts, emails sent to or received from add777	Support delivery, quality assurance, dispute evidence

3 How We Collect Your Data

add777 collects personal data through the following channels:

• Direct collection at registration: When you create an add777 account, you provide identity and contact data directly through the registration form.
• KYC submission: When you submit identity documents for age and identity verification, those documents and the data within them are collected and stored.
• Payment transactions: When you make a deposit or withdrawal via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, or MCB Bank, financial data associated with that transaction is collected.
• Platform usage: Your activity on the add777 platform — including bets placed, games launched, session times, and responsible gaming settings — is recorded automatically as part of platform operation.
• Cookies and similar technologies: add777 uses cookies and similar tracking technologies to collect technical data about your device and browsing behaviour on the platform. See Section 9 for full details.
• Support interactions: When you contact add777 support via live chat or email, the content of those communications is collected and stored.
• Third-party verification providers: Where add777 uses a third-party KYC or fraud-screening service, that service may provide additional data points as part of the verification result.

4 Why We Use Your Data

add777 uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, maintain your player profile, and manage your account settings including responsible gaming preferences.
• Age verification and KYC compliance: To verify that you are at least 18 years of age and that the identity information you have provided is accurate, as required by our responsible gaming obligations.
• PKR payment processing: To process deposits and withdrawals in Pakistani Rupee via your chosen payment method, including Easypaisa, JazzCash, SadaPay, Raast, and bank transfers to HBL, UBL, and MCB.
• Providing platform services: To operate the sportsbook, casino, jackpot slots, accumulator betting tools, and cockfighting sections of the add777 platform.
• Responsible gaming: To monitor your account activity for patterns that may indicate problem gambling, to operate the responsible gaming tools available on your account, and to contact you proactively where appropriate.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited conduct as defined in the add777 Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, and provide account assistance through the add777 support team.
• Legal and regulatory compliance: To meet any applicable legal obligations, including responding to lawful requests from authorities.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and feature set of the add777 platform.

5 Legal Basis for Processing

add777 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing that is necessary to provide the services you have requested when creating an add777 account — including account management, payment processing, and platform access.
• Legal obligation: Processing required to meet applicable legal obligations, including KYC and age verification requirements, anti-money laundering obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out for add777's legitimate business interests, where those interests are not overridden by your privacy rights — including fraud prevention, security monitoring, and platform performance improvement.
• Consent: Where processing is based on your consent — such as optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing based on other legal bases.

6 Who We Share Data With

add777 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and MCB Bank receive the financial data necessary to process your deposits and withdrawals in PKR. These providers operate under their own privacy policies and are bound by contractual data protection obligations in their agreements with add777.
• KYC and identity verification providers: Third-party verification services receive the identity and document data necessary to complete age and identity checks on your account.
• Game content providers: Licensed game studios whose casino games, slots, and live dealer tables are available on add777 may receive session and bet data for game integrity and technical purposes.
• IT and hosting infrastructure providers: Third parties who provide the servers, databases, and cloud infrastructure on which the add777 platform operates have access to data stored on that infrastructure, subject to strict contractual data processing agreements.
• Legal and regulatory authorities: add777 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or valid legal process.
• Fraud prevention and security services: Specialist fraud-screening services may receive technical data — such as IP addresses and device identifiers — to assist in detecting and preventing fraudulent activity.

7 Data Retention

add777 retains your personal data for as long as your account is active and for the period required by applicable legal and regulatory obligations after account closure. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years after account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: PKR deposit and withdrawal records are retained for a minimum of five (5) years from the date of each transaction.
• Betting and gaming activity records: Retained for a minimum of three (3) years from the date of the activity, for dispute resolution and regulatory compliance purposes.
• Support communications: Chat and email records are retained for three (3) years from the date of the communication.
• KYC documentation: Identity documents submitted for verification are retained for the duration of the account and for five (5) years after account closure.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual player.

8 Security Measures

add777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the add777 platform.
• Encryption at rest for sensitive personal and financial data stored on add777 servers.
• Two-factor authentication (2FA) available for all player accounts and mandatory for add777 internal administrative access.
• Access controls: Player personal data is accessible only to add777 team members and systems that require it for their specific function. Access is logged and audited.
• Intrusion detection and monitoring: add777 maintains continuous monitoring of its systems for signs of unauthorised access or unusual activity.
• Regular security reviews: add777 conducts periodic reviews of its security practices and infrastructure.

No security measure is completely infallible. In the unlikely event of a data breach that affects your personal data and creates a material risk, add777 will notify you without undue delay and will take appropriate steps to limit the impact of the breach.

9 Cookies & Tracking Technologies

add777 uses cookies and similar technologies on the platform to enable core functionality, maintain session security, and improve the player experience. The types of cookies used by add777 are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that help protect against cross-site request forgery. These cookies cannot be disabled without significantly impairing the use of the platform.
• Functional cookies: These remember your preferences — such as language settings and responsible gaming tool configurations — so you do not have to re-enter them on each visit.
• Analytics cookies: Anonymised or pseudonymised cookies that help add777 understand how the platform is used — which sections are visited most, where players encounter friction, and how the platform performs on different device types. This data is used solely to improve add777 and is not linked to identifiable player profiles.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the add777 platform. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience.

10 Your Rights

As an add777 player, you have the following rights over your personal data. To exercise any of these rights, contact the add777 support team at [email protected]:

add777 will respond to data rights requests within 30 days of receipt. In some cases, legal retention obligations may limit add777's ability to fully honour a deletion or restriction request — where this is the case, add777 will explain the relevant obligation.

11 Children & Minors

If you are a parent or guardian and believe that a person under the age of 18 has registered an account with add777 or provided personal data to add777, please contact the support team immediately at [email protected]. add777 takes underage access extremely seriously and will act on all such reports promptly.

12 Changes to This Privacy Policy

add777 may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to our privacy practices. When material changes are made, add777 will notify registered players via the email address associated with their account, or via a prominent notification on the platform, prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy reflects the most recent revision. Continued use of the add777 platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms.

13Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way add777 handles your personal data, please get in touch with the add777 support team. Our team is available 24 hours a day, 7 days a week.

When submitting a data rights request, please include your registered email address and a brief description of your request so the team can locate your account and respond efficiently. add777 may ask you to verify your identity before processing certain data rights requests, to ensure your information is not disclosed to an unauthorised party.